Eagle Peak Product and Service FAQ
Eagle Peak Canopy Tent and Gazebo Set Up and Use
Are Eagle Peak pop up canopy tents easy to set up?
Are Eagle Peak pop up canopy tents easy to set up?
Yes, all Eagle Peak canopy tent and gazebos are easy to setup. Eagle Peak canopy tents with the patented Peak Push center lock system enables a quick, one person setup, letting you maximize outdoor time with minimal effort.
Can one person set up an Eagle Peak pop up canopy tent?
Can one person set up an Eagle Peak pop up canopy tent?
Yes, one person can set up an Eagle Peak canopy tent with the patented Peak Push center lock system. The portable canopy requires no tools and easily opens and closes from the center in seconds. Its unique canopy tent center lock enables a quick, one person setup, letting you maximize outdoor time with minimal effort.
Can I purchase replacement parts for my Eagle Peak canopy tent or gazebo?
Can I purchase replacement parts for my Eagle Peak canopy tent or gazebo?
Yes, we offer replacement parts for all the
products we sell. All our canopies are designed so parts can easily be
removed and replaced. Find the parts for your Eagle Peak product in the Eagle Peak website Replacement Parts main menu. Please reference the parts list that came with your canopy for more information.
Can an Eagle Peak a canopy tent top be washed?
Can an Eagle Peak a canopy tent top be washed?
Yes, the canopy top can be hand cleaned with a mild soap and water. Do not use detergents, bleach or abrasives. Never machine wash. Always let the canopy top dry completely before closing, folding and storing.
Eagle Peak Custom Printing & Branding
Can one person setup an Eagle Peak custom canopy tent
Can one person setup an Eagle Peak custom canopy tent
Yes, one person can set up an Eagle Peak custom canopy tent for the frame versions with the patented Peak Push center lock system. With the patented center lock the Eagle Peak portable canopy requires no tools and easily opens and closes from the center in seconds. Its unique canopy tent center lock enables a quick, one person setup, letting you maximize outdoor time with minimal effort.
Does Eagle Peak sell an easy one person set up custom canopy tent with a high peak frame?
Does Eagle Peak sell an easy one person set up custom canopy tent with a high peak frame?
Can I customize my Eagle Peak canopy tent with a logo or design?
Can I customize my Eagle Peak canopy tent with a logo or design?
Yes! Eagle Peak offers full customization options for canopy tents. You can add your logo, branding, or custom design to the canopy top, valance, and sidewalls. We offer high-quality printing on multiple canopy surfaces for maximum impact at events. Send us your artwork or if you need help with the design our USA based team will work with you to bring your vision to life, from layout to final print.
What areas of the Eagle Peak canopy tent can be printed on?
What areas of the Eagle Peak canopy tent can be printed on?
Eagle Peak canopy tents can be custom printed on the canopy top panels, valances (the side flaps), and optional sidewalls. This allows for full high quality print visibility of your branding from multiple angles.
How long do Eagle Peak custom canopy tents take to ship?
How long do Eagle Peak custom canopy tents take to ship?
Eagle Peak custom canopy tents typically ship within 7–10 business days after final artwork approval. Shipping times may vary slightly based on order volume and location.
How do I submit my artwork for Eagle Peak custom canopy tent printing?
How do I submit my artwork for Eagle Peak custom canopy tent printing?
It’s easy! Either enter your artwork while entering the order, or email your logo or artwork files to customcanopyteam@eaglepeak.com. We’ll send you a proof for approval before we print anything. if you need help with the design our USA based team will work with you to bring your vision to life, from layout to final print.
Are Eagle Peak sidewalls, flags and banners also customizable?
Are Eagle Peak sidewalls, flags and banners also customizable?
Yes, Eagle Peak offers customization for sidewalls, feather flags, and banners. You can add your logo, colors, or full designs to match your canopy for a cohesive high quality print branded setup.
Ordering
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! You can cancel your order prior to shipment.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We respond quickly, usually same day. Please note that inquiries sent on weekends and holidays will receive a reply the following work day, but possibly sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
The Eagle Peak website is focused on the United States. To enquire about shipping to a different destination, e.g., Canada, Australia and Europe please Contact Us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 5 days from when we receive the item(s).